Smarter shopping, beautifully handled

Because bringing your dream room to life should be every bit as enjoyable as designing it!

When you shop through My Bespoke Room, you’ll enjoy exclusive savings with hundreds of trusted home brands, our Price Match Promise and Shopping Credit of up to £100 with eligible design packages, helping your furniture budget go even further.

And here’s where we make life really easy! You’ll have your very own dedicated Shopping Support expert to help with everything from ordering samples and coordinating deliveries to sorting out any little hiccups along the way.

Less hassle, more savings and more time to enjoy your lovely new room!

And the best bit? Our personal Shopping Support service is completely FREE!

Quite a bit, potentially! In fact, our customers have saved an average of 15% on their project spend when shopping through My Bespoke Room.*

Thanks to our partnerships with hundreds of high street brands and exclusive trade suppliers, we can offer exclusive savings of up to 25% with selected suppliers.

Plus, you’ll benefit from our Price Match Promise and shopping credit on eligible design packages.

So not only can we help you create a gorgeous new room, we can help make your furniture budget go further too!

* Based on My Bespoke Room client projects from June 2024 to December 2025. Individual savings vary depending on products purchased and applicable offers.

Think of us as your very own personal shopping assistant!

Once your design is ready, your dedicated Shopping Support expert will be there to help you turn all those lovely plans into reality.

Need samples ordered? Consider it sorted. Wondering when your furniture will arrive? We’ll help coordinate deliveries. Renovation running behind schedule? We can explore options to hold deliveries with suppliers where available.

And if something arrives damaged, needs exchanging or just isn’t quite right, we’ll help you sort that out too.

You’ll have one friendly point of contact to help make the whole process feel wonderfully straightforward, from your first order to the finishing touches.

Absolutely! We’ve made shopping your room as easy as possible.

Your personalised shopping list brings together all the pieces your designer has carefully chosen for your home, from a wide range of trusted high street brands and exclusive trade suppliers.

You can add products from different retailers to one basket and check out through My Bespoke Room, without having to juggle lots of different websites and orders yourself.

And you’ll be able to keep track of everything in your My Orders dashboard, with your Shopping Support expert on hand whenever you need help.

We want you to shop with complete confidence, knowing you’re getting great value.

That’s why we offer our Price Match Promise on products from the suppliers we recommend.

If you spot the same product at a lower eligible price from that supplier, including a valid discount code or promotion, just let us know before you check out and we’ll look to match it.

You get the peace of mind of competitive pricing, plus all the benefits of our dedicated Shopping Support service.

Just contact us through shopping chat or email orders@mybespokeroom.com before placing your order. Price matching is subject to our terms and conditions.

A little thank you from us to help make your lovely new room even more affordable!

Our Room Design packages include £100 Shopping Credit, while Room Styling packages include £50 Shopping Credit.

Your credit is automatically applied to eligible purchases through My Bespoke Room, with £50 redeemed for every £1,000 spent in a single order, excluding delivery.

And if you’ve booked multiple Room Designs, your shopping credits can be combined, making it even easier to save on bigger projects.

Your Shopping Credit is valid for six months from the date you book your design package, so you’ll have time to plan your purchases.

Don’t worry, we’re here to help!

We know that renovations don’t always run to plan, furniture deliveries can be tricky to coordinate and sometimes an item just isn’t quite right.

Your Shopping Support expert can help you coordinate delivery dates, explore options to delay deliveries with suppliers where possible, and assist with exchanges or returns.

Rather than spending hours chasing different retailers, you’ll have a friendly person to help you navigate it all.

Delivery arrangements, storage, returns and exchanges are subject to the individual supplier’s policies and applicable terms, but we’ll do everything we reasonably can to make the process as smooth as possible.

Absolutely! We know that bringing a whole room together can involve quite a few purchases, so we’ve made it easier to spread the cost.

When you shop through My Bespoke Room, you can choose from flexible payment options, including Klarna, Clearpay and PayPal, with instalment options available on eligible purchases.

That means you can start bringing your lovely new room to life while managing your spending in a way that works for you.

And don’t forget, you’ll also benefit from our exclusive supplier discounts, Price Match Promise and Shopping Credit on eligible design packages, helping your furniture budget go even further!