Hey, stuff happens, we understand that. We're totally okay with giving you some breathing space while you put your project on pause for a while. Remember, you have 2-3 weeks design time with your designer and it’s best to keep to this to get the best results.

If you want more help and advice after the two weeks, don’t worry we’re on standby. Tell us what you need, and we’ll put a bespoke quote together to cover the extra time.

We’ve hand-picked our fabulous design team, so this is rarely ever an issue, however, if this is the case then please let us know straight away and we'll take care of it. Simple as that.

Contact us at hello@mybespokeroom.com and one of our customer success team will get back to you faster than a fast thing.

We build in an extra one/two weeks buffer zone after your design is complete. You can use this time to ask any questions that need an expert design opinion. The process is collaborative and detailed, therefore it’s rare that changes are needed. However, if you do feel like small tweaks may be needed, now is the time to mention it.

After this, you'll need to contact My Bespoke Room HQ at hello@mybespokeroom.com.

Our fab customer success team at hello@mybespokeroom.com are here for you. They are as efficient as they are friendly, this crack team will do whatever it takes to get you back on track.