Our dedicated team proactively check the prices of products on our site every day. We match our prices to each retailer that we work with so you can shop with confidence. Occasionally we do get it wrong, or a supplier has a last minute promotion we don’t know about, and so please do tell us if you spot a mistake!
If the same retailer (that we are specifying) is selling the same individual product, sold with the same service conditions but at a lower price, we’ll meet that price. You’ll just need to make a price match request.
For more details please see our T&C’s.
If the discounted price is publicly available to all customers from the same retailer’s site we will match it!
We do consider temporarily discounted prices, including any publicly available voucher codes that are published alongside the product at the point of purchase on a website.
We don’t consider service or reward-based promotions, such as trade-ins, cashbacks, extended warranties, voucher codes for individuals or groups, express delivery, special discounts for account holders or bundles.
If a retailer is running a very short-term promotion, we may not have a chance to lower our price, but we’ll still consider it if you make a price match request.
Please contact us by email on: email@example.com or call us on 020 3904 3800 before you make your purchase. It is helpful to have a screenshot of the retailer’s website or a photo.