We match our prices to each retailer that we work with so that you can shop with confidence. Occasionally, there may be a pricing mismatch or a supplier has a last minute promotion that we don’t know about, and so please do tell us if you spot a mistake!

If the retailer that we are specifying is selling the same individual product, sold with the same service conditions but at a lower price, we’ll meet that price. You’ll just need to make a price match request.

For more details please see ourT&C’s.

If the discounted price is publicly available to all customers from the same retailer’s site we will match it.

We do consider temporarily discounted prices, including any publicly available voucher codes that are published alongside the product at the point of purchase on a website.

We don’t consider service or reward-based promotions, such as trade-ins, cashbacks, extended warranties, voucher codes for individuals or groups, express delivery, special discounts for account holders or bundles.

If a retailer is running a very short-term promotion, we may not have a chance to lower our price, but we’ll honour it if you make a price match request.

Please contact us by email on: orders@mybespokeroom.com or call us on 020 3904 3800 before you make your purchase. It is helpful to have a screenshot of the retailer’s website or a photo.

Because of our price match guarantee, you can be confident that you'll always pay the best price for the items in your shopping basket. In addition - you'll also receive exclusive discounts on your total basket when you spend over £1,500.

Once you receive your final design and curated shopping list you can add them to your basket in just one click. Once you checkout and cash in on your exclusive savings, our personal shopping service is on hand to place your orders and help you coordinate deliveries and returns.

Our personal shopping team are on hand to help and you can reach them at orders@mybespokeroom.com.